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Springville Oktoberfest trip was not a hoax

I am writing in response to Linda Hoare’s letter, regarding the free trip to Florida that she was promised, after filling out a slip at the Springville Oktoberfest.

This was not a hoax. My husband also received the call and we signed up for the trip. When they called, they did say that we won the free trip. This is certainly misleading as, when we got through the phone call, it became clear that this was a timeshare organization trying to get us to Florida to see their resorts. There were fees that you had to agree to pay, in order to stay at their resorts for 10 days. In addition, the transportation to and from Florida were not provided.

This type of sales pitch is not unusual and there was nothing wrong with having the organization at the Oktoberfest and offering the trip to those who signed up.

Their methods, although misleading, have been used many times and those who “win” do get to stay at very nice resorts, without paying for the rooms. As an incentive to go through the timeshare presentation, they also offered a day for two at Disney World. This is a nice way to travel, for some people.

Just as a side note to my personal experience, it turned out that the trip was not going to work for us, so we called them back and asked how to cancel. All we had to do was mail the packet back to them, with a request for cancellation. My credit card was credited back for the fees, within a week. I found them to be a pleasure to deal with.

It is a shame that Mrs. Hoare and her husband were not able to take advantage of the offer and the organization most certainly should change its methods of offering the trip, but none of this was the fault of the Oktoberfest or the chamber of commerce. I hope this unfortunate misunderstanding hasn’t tarnished the reputation of the chamber of commerce or the Oktoberfest, which has grown into a really great event, over the past few years.

Julie Jagoda-Booth

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