GET YOUR FIX — Delocon Wholesale Inc., located at 270 West Main St. in Springville, provides a selection of bath and kitchen furnishings. Photos by Leo Mrugala.
SPRINGVILLE — Sherwin Lape has been the owner of Delocon Wholesale Inc., since 1991. His company has been providing customers with kitchen and bath products for more than 20 years.
Located at 270 West Main St., Delocon Wholesale Inc. opened in Springville in 1986, working to service home centers, kitchen and bath dealers, as well as contractors.
Lape, who was born in Buffalo and raised in Springville, purchased the company in 1991.
“I was working for Delocon, at the time I purchased the company,” Lape said. “My associate, Darrell, and I bought the company together. Delocon started off strictly as wholesale, but we knew we’d have to expand, as time went on. In 1999, I began dabbling in the retail aspect of the business.”
SHOWING IT OFF — Delocon has a selection of displays, at its Springville showroom, to help customers envision the kitchen or bath set-up of their wildest dreams. Pictured, above, are several of those displays.
Delocon offers a wide variety of services to its customers, including cabinets and countertops. The business also specializes in sinks, faucets and tile. Among the inventory available are showerheads, sinks, vanity tops, countertops, cabinet knobs, drawer pulls, hinges, storage racks, tubs, surrounds, drains and many more bath accessories.
According to Lape, the company’s goal is to offer quality products, that include custom-made wood and laminate cabinetry, custom countertops, ceramic and porcelain tile. Delocon also does case work, including custom-designed retail cases, desks, reception centers, bars, restaurant fixtures, restroom fixtures and more.
HELP YOURSELF — Delocon\'s displays let customers envision what their own set-up might look like, at home.
With more than 25 years of experience in the business, Lape said he knows the importance of having a wide variety of choices, for his customers, as well as keeping up with the latest industry advancements.
“We want our customers to know that they have many options, when they choose us,” Lape said.
“We take pride in providing quality-manufactured kitchen and bath products, for our customers. Our mission is to have every customer say, ‘It was worth every cent.’ The quality of our products is the key to our success; we supply the best products in the business and we never rush a job. We make sure that the job is done correctly. The software that exists today makes it much easier to help customers see what their finished product will look like, in the end.”
Delocon has grown, over the years, adopting new aspects of the business, each year.
In 1999, Lape approached the retail market, concentrating within a 100-mile radius of the factory. He began offering Delocon’s products to retail consumers, at that time.
In 2004, Delocon opened its kitchen and bath showroom, as an addition to the business. The showroom has grown in size, and is now a 6,200 square foot room.
“The showroom is great for business. It gives the customer a firsthand look at some of our products and what they would look like, as a finished project,” Lape explained. “The showroom we have now is worlds better than our first one, and we plan to expand it again, very soon.”
The showroom is packed with displays, along with outfitted kitchens. It also includes bath and vanity displays, plus three selection centers, featuring a wide variety of faucets, knobs and sinks. There is also a fully-stocked playroom, to keep customers’ children occupied, while parents look at the displays, throughout the store.
Delocon has many suppliers, including Candlelight Cabinetry, Starmark Cabinetry, KraftMaid Cabinetry and Legacy. Lape said that he only buys quality products and does his best to use American-made items. “Almost 100 percent of our products are manufactured, here in the states,” Lape noted. “The only products we purchase that are not American-made are some of our sink fixtures, that they just don’t produce here, in the U.S.”
Lape’s wife, Cheryl, helps him handle the day-to-day business at Delocon. They also have nine full-time employees, who Sherwin Lape said are hardworking, dedicated, intelligent and self-motivated toward providing outstanding, quality service.
“Our employees are a huge part of why we’ve had success at Delocon,” said Lape. “We don’t do a ton of advertising, so our best kind is word-of-mouth. We’ll have people come in and say, ‘You guys did a great job with my neighbors’ kitchen and we want the same thing done to ours.’ We’ve had people call us and like how they were treated, on the phone, and that’s brought them in, to the store. Our terrific employees are key, to our success.”
Lape said he is pleased with how his business has grown, but knows that there is always room for improvement. “We’ve grown a lot, since when I first took over, in 1991,” said Lape. “We’ve done projects all over Western New York, also out of state work, with some in Ohio and even in Canada. We plan to expand our showroom, soon and continue, to provide our customers with the best service possible.”
Delocon’s kitchen and bath showroom is open 9 a.m. – 5 p.m. on Mondays, Wednesdays and Fridays. On Tuesdays and Thursdays, the showroom is open 9 a.m. – 8 p.m. Saturdays, it is open 9 a.m. – 3 p.m. Appointments can also be made, by calling the Delocon office at 592-2711. For more information on Delocon and its services, visit www.delocon.com