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Getting to know your neighbor: Slippy’s Collision has you and your vehicle covered with full-service shop

BEHIND THE WHEEL — Slippy’s Collision is located at 137 Eaton St. in Springville. The shop will service all types of cars and light trucks. Photos by Jessie Owen.

SPRINGVILLE — It’s all in the family at Slippy’s Collision, located on Eaton Street in the village of Springville.

Robert Slippy, formerly of Hamburg, started the local business in 1978, after serving in the United States Air Force. Slippy bought the property from Matt Mahl and the shop has offered collision repair service at 137 Eaton St., ever since.

Eight years ago, Slippy retired, leaving his three children, Brian Slippy, Chris Slippy and Joelle Marshall, to run the business. While Chris Slippy recently moved south, his siblings continue to provide their customers with the same service the community has grown to appreciate, over the years.

Slippy’s Collision offers all types of collision repair, tire mounting and balancing, minor mechanics, undercoating and frame straightening. In addition, the shop is licensed by New York state to do air conditioning repair.

“We all pitch in,” Marshall said, of the business’s five employees. “Everyone pretty much does anything.” Employees have gone through I-Car training and have been educated on air conditioning, brakes, body repair, painting, frame straightening and more.

Slippy’s has two free loaners on-hand for customers without rental car coverage, although Marshall recommended that those individuals make their appointments at least two weeks in advance, as the these cars go quickly.

The shop accepts all types of car insurance and Marshall is licensed and bonded by New York state to do insurance estimates, on the spot. “We try to make it as easy as possible,” she said. “We do the estimates right here. You don’t have to wait.” An employee will take the damage photos for insurance claims.

Slippy’s Collision also sells used cars on-site and accepts waste oil, which the business burns for heat. The shop will also do oil changes. “If a car is in here and something needs to be done, we’ll do it,” Marshall said.

Individuals needing roadside assistance can take advantage of Slippy’s Collision’s 24-hour towing, by calling the shop’s main line at any time of day. Calls are forwarded to an on-call individual, after hours.

“We care about our work,” Marshall said. “We specialize in satisfied customers.”

While the winter months are usually the busiest for Slippy’s, the mild past winter kept deer and other animals running all year round and, simultaneously, kept the cars coming in for collision repairs.

Car-owners readying their vehicles for the cold months can turn to Slippy’s to purchase their snow tires, or the business can mount and balance customers’ pre-owned tires.

While Marshall said that all new cars’ undercarriages should be treated with paraffin oil undercoating to prevent or slow down rotting and rusting, used vehicles should also receive this treatment. She recommended having the undercoating done on used cars for three consecutive years, for optimum results.

Slippy’s Collision contracts with DuPont’s 3M products for its paint line. More information on that offering can be found at

U-Haul rentals may be obtained at Slippy’s Collision, as well. For more information on that service, call 592-2364.

Advanced Auto Glass rents a space on-site at Slippy’s Collision and can be reached at 592-2452. That business is run by Marshall’s husband, William Marshall.

Appointments at Slippy’s Collision can be made by calling 592-9533 or emailing Joelle Marshall recommended calling at least a week in advance, as “it can take three – five days for parts,” she said.

“We are family-owned and operated,” Marshall added, “and we are very easy to get along with.”

Slippy’s Collision, located at 137 Eaton St., is open Monday – Friday from 8 a.m. – 5 p.m. and Saturday from 8 a.m. – noon. The business accepts cash, major credit cards and insurance checks.

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