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The NYSEG security leak and its consequences

Editor:
Well, its happened again. The all-too-common leaking of customer’s personal information occurred and the targets this time were New York State Electric and Gas customers. Reported in “The Buffalo News” by D. Robinson, their story explains that an “independent software development consulting firm” was responsible and, to make amends, NYSE&G would make available computer security programs to the thousands of affected people.

One question is, who is going to pay the many thousands of dollars for these security programs? Smart money says it won’t be the overpaid executives of the company who hired the unnamed firm. That’s right: The customers of NYSE&G will pay by having their electric and gas rates increased.

The second question is why “The Buffalo News”’ story did not identify the name of either the independent software development consulting firm or the offending employee. The public has a right to know which computer companies are reliable and which are not. By not revealing this information, the newspaper potentially aids further thefts of personal computer data.

This writer sent an email to D. Robinson on Jan. 24th at 8:32 a.m. concerning this affair and, to date, has not received a reply.

Come on, folks; give us the information we need to keep our personal data, finances and computers secure.

Louis A. Starr
Springville

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